Klass Concierge · London & worldwide

The city runs on one call

Private travel, access, security and the everyday details, arranged by one team across London and beyond. You ask once. We keep the list, and we keep it to ourselves.

The line is open+44 20 3488 9466
Centre Court, two on the dayA table at eight tonightFarnborough to Nice by noonThe school run, same driver each morningFour together for the ClásicoClose protection for the weekOpening night at the Opera HouseA chef at the house on FridayThe Royal Enclosure at AscotA box at the O2, short notice
MayfairFarnboroughCentre CourtAscotThe ConnaughtWembleyNiceThe O2Biggin HillCovent GardenKnightsbridgeMonaco
Signature moments
A private jet on the tarmac at sunset

Wheels up

The arrival

Farnborough to Nice by noon. A car on the tarmac at both ends, and your name already at the desk.

A gold stanchion and red velvet rope at a private entrance

Front row

The evening

Wimbledon, Ascot, the Champions League, opening night. The seats that never reach the public, held for you.

A table for two set by a restaurant window at night

Eight o'clock

The address

The table the book says is full. The door held as you step out. Mayfair, or wherever the evening is.

A black Range Rover at dusk, ready for the school run

Half past eight

The school run

The same vetted, DBS-checked driver at the gate every morning. Quiet, punctual, known to the family.

Two glasses of champagne in warm light

Unseen

The detail

The flowers in the car, the thing you forgot, the surprise that landed. Handled before you asked twice.

A banker's lamp and telephone on a desk at night

Any hour

The line

One number, awake when you are. You ask once. We keep the list, and we keep it to ourselves.

What we arrange

One relationship, everything in it

Six ways we look after clients and their families. Everything is on request and quoted up front, so you always know where you stand before we begin.

How it works

Three steps, and the rest is ours

i

You ask

One message, at any hour. Call the line, send a WhatsApp, or leave a note here. Tell us what you need and by when.

ii

We arrange

We source it, confirm it and handle the logistics, cars and timings included. We come back with a price up front, never a surprise.

iii

It's done

You get a time, a name and a car at the door. Then we hold the details, so next time you barely have to explain.

Two ways in

Open to anyone, kept for a few

Make a one-off request whenever you like, or hold a standing account with us. Both start with a conversation.

By the request

The single request

No membership needed. Tell us what you need, and we quote it up front before anything is booked.

  • Any of our services, one at a time
  • A clear, fixed price before we begin
  • The same team, whenever you come back
Make a request
Membership By invitation

The Standing Account

For clients and families who would rather ask once and forget it. A private line and a team that already knows how you like things.

  • A dedicated lifestyle manager who knows your preferences
  • Priority on the events and tables that sell out
  • The 24/7 line, held open for you and your family
  • One account across travel, events, security and home

Membership is limited and arranged privately, by application or introduction.

Enquire about membership
I started Klass with one car and one promise. Pick up on time, no fuss, look after the client. Concierge is that same promise, only wider. Whatever you need in this city, you call one number and it gets done.

Doru ConstantinescuFounder, Klass Concierge

Make a request

Tell us what you need, we take it from there

Send a note and we reply quickly, at any hour. Or reach the desk directly, whichever suits.

One of three

What can we arrange

Two of three

When do you need it

Three of three

How do we reach you

Everything you share stays between us. No account required.

Request received

Consider it in hand

The desk has your note and will be in touch shortly, day or night. If it cannot wait, the line is open now.

One request per visit. To add to it, reply to our message or call the line.

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